Business Process Management & Enterprise Architecture
We use a life cycle approach, consisting of process design, modeling, execution, monitoring, and continuous improvement, to balance the dynamic needs of business units and IT infrastructure.
Strategy: Identify technology opportunities and assess feasibility in terms of market & financial.
Sales: Targeting and formulating technical sales activities, internal or external.
Architecture Framework: Technology alignment with process management thereby deriving / assessing requirements to balance application targeted state as opposed to ideal state via democratic team involvement implemented with a software development life cycle approach.
Risk Management: Iterative implementation process, baby-step approach, reduces risks and includes managing expectations, scope, communications, and education relative to design/deployment realities. Furthermore, define development / production transitions, release control, and service level agreement strategy.
Performance Management: Problem resolution including root cause analysis, impact analysis, and tracking as well as provide constant improvement via change control and continuous performance measurement.
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